Help Center

Frequently asked questions

Everything you need to know about deposits, withdrawals, security, and your NonKYC account. Search below or browse by category.

Getting Started

See our About Us page for more information.

Age Requirement: Users must be at least 18 years old to create an account.

Account Standing: Users who have previously had their Nonkyc.io account suspended or terminated are not eligible to create a new account.

  1. Enable Unknown Sources: Go to Settings → Security (or Apps & Notifications on newer devices). Turn on "Install apps from unknown sources" or "Allow from this source" for your browser or file manager.
  2. Download the APK File: Visit nonkyc.io/download/latestAPK to download the APK file to your device.
  3. Locate the APK File: Open your File Manager app and find the downloaded APK file (usually in the "Downloads" folder).
  4. Install the APK: Tap the APK file, then tap "Install." Follow any prompts to complete the installation.
  5. Open the App: Once installed, tap "Open" to launch the app or find it in your app drawer.
Note: Only download APK files from trusted sources to avoid malware.

Security

2FA is an essential security feature required for all Nonkyc.io accounts. You must set up 2FA to access and use services on the exchange.

How to Enable 2FA:

  1. Access Account Settings: Go to your "Account Settings" page and scroll to the "Security" section.
  2. Enable Two-Factor Security: Locate the "Two Factor Security" option and click the "Enable" button.
  3. Set Up 2FA: You'll be redirected to the "Enable Two Factor Security" page, where a QR code and 2FA key are generated for your account.
  4. Save Your Backup: Print or securely save the QR code and key. If you lose your two-factor device, you can scan the QR code or enter the key on a new device to regain access.
  5. Add to Your Authenticator: Use an authenticator app of your choice to scan the QR code or enter the 2FA key. Common options include mobile apps and browser plugins.
  6. Enter Your OTP: The authenticator will generate a time-based one-time password (TOTP) that updates every 30 seconds. Enter the current 6-digit code from your authenticator app into the input field.
  7. Confirmation: After entering the PIN, you'll return to "Account Settings," where the status for "Two Factor Security" will now show as "Enabled."
Tip: Back up the 2FA key in two separate locations (e.g. password manager + printed copy in a safe).

Two-factor authentication is mandatory for logging in, updating account settings, and adding new withdrawal addresses on Nonkyc.io, providing added protection for your account.

Adding a phone number to your account enhances security, allowing SMS recovery if you lose access to your primary two-factor authentication device.

Steps to Bind a Phone Number:

  1. Access Account Settings: Go to your "Account Settings" page and scroll to the "Security" section.
  2. Enable Phone Binding: Locate "Bind Phone Number" and click the "Enable" button.
  3. Enter Your Phone Number: A window will appear where you can enter the phone number you want to bind to your account.
  4. Country Code Selection: Choose your country code, then input your complete phone number.
  5. Receive PIN: Click "Send PIN" to receive a verification PIN via SMS on your device.
  6. Input SMS PIN: Enter the SMS PIN in the designated field on the pop-up window.
  7. Enter 2FA PIN: Below the SMS PIN, input the current 6-digit 2FA code from your authenticator app.
  8. Confirmation: After entering the 2FA code, you'll be redirected back to "Account Settings," where the "Bind Phone Number" status will now show as "Enabled."

Your phone number is now successfully bound to your Nonkyc.io account, adding an extra layer of protection.

Deposits

As a crypto-only exchange, Nonkyc.io supports deposits only for assets and networks that are officially listed. Double-check the deposit details on your deposit page before sending to ensure a smooth process (e.g., minimum deposit amounts, correct address, etc.).

Steps to Deposit:

  1. Open Wallet and Select Asset: Go to your "Wallet" page and use the search bar to find the asset you wish to deposit.
  2. Access Deposit Page: Click on "Deposit," which will take you to the deposit page for the selected asset.
  3. Choose Network: Select the appropriate supported network for the asset.
  4. Deposit Address: A unique deposit address will be generated for you. You can scan the QR code or copy the address directly.
Note: Certain assets (e.g., XRP, XLM) may require a payment ID or memo. Always include the assigned ID to ensure your deposit posts successfully.

Complete Deposit: Once your address is generated, you can deposit immediately with no limits on deposit amounts.

Important Information:

  • Network Confirmations: Deposits require a certain number of block confirmations from the network before appearing in your account. Confirmation speeds depend on the network you use.
  • High-Risk Assets: Some assets require additional confirmations before the funds can be withdrawn. This measure helps mitigate risks, like double-spend attacks, and ensures the security of your deposits.

By following these steps, you can securely deposit assets into your Nonkyc.io account.

If a deposit is missing from your Nonkyc.io account, follow these steps to troubleshoot and resolve the issue.

Rescan the Transaction:

  1. Navigate to Wallet: Go to your "Wallet" page and click the "Rescan For Deposit" button. A window will appear.
  2. Enter Asset Details: In the first input, type the asset name and select it from the drop-down list.
  3. Enter Transaction Hash/ID: In the second input field, paste the transaction hash/ID associated with the missing deposit.
  4. Initiate Rescan: Click "Rescan" and allow a few minutes for the process to complete, then refresh the page. If the rescan is successful, the deposit will appear under your recent deposits. This feature helps ensure that any overlooked transactions are credited to your account accurately.

If a rescan is unsuccessful, there may be an issue with the transaction or the asset itself. To check the status of a deposit, navigate to the asset page for the specific asset, or use an appropriate blockchain explorer, accessible from the asset page.

How to Access the Asset Page:

  1. Navigate to the Markets Page: Go to https://nonkyc.at/markets.
  2. Search for the Asset: Select "All Assets" and enter the asset name or ticker in the search bar.
  3. Open the Asset Page: Click on the asset name to be redirected to its page.

You can also access an asset's page from your "Wallet" by clicking on the asset name. The asset page provides details on the asset's current status, including information on tokenomics, descriptions, and essential links like the official website, explorer, and social channels.

Possible Deposit Issues:

  • Custom Contract: Used a custom contract for the deposit.
  • Missing or Incomplete Payment ID/Memo: Certain assets require these for accurate posting.
  • Mining Deposits: Attempted to mine directly to your account.
  • Network Compatibility: Sent assets on a supported or unsupported network.
  • Service Status: Asset deposits may be closed due to maintenance or other reasons.

Non-Recoverable Deposit Issues:

  • Incorrect Deposit Address: The deposit address does not match the required format.
  • Invalid Transaction: The transaction is invalid on the blockchain.
  • Below Minimum Deposit Amount: The deposit amount is below the required minimum.

Withdrawals

Withdrawing assets from Nonkyc.io is secure and straightforward. For transparency, you can check the current exchange reserves here.

Steps to Withdraw:

  1. Open Wallet and Select Asset: Go to your "Wallet" page, use the search bar to find the asset you wish to withdraw, and select it.
  2. Access Withdrawal Page: Click on "Withdraw," which will take you to the withdrawal page for that asset.
  3. Choose Network: Select the correct network you intend to use for withdrawing the asset.
  4. Add Withdrawal Address: Click "Add+" to add a new address. Enter a nickname (for organization) and the full address. Click "Add new address" to save it for future use.
  5. Enter Withdrawal Amount: Specify the amount you wish to withdraw, ensuring it covers the current withdrawal fee shown on the page.
  6. Initiate Withdrawal: Click "Make Withdrawal" to open the withdrawal confirmation window.
  7. Email Verification: Click "Email PIN" to receive an 8-digit verification code by email. Enter the code in the pop-up to proceed.
  8. 2FA Verification: Select "2FA from Auth App" and enter the current code from your two-factor authenticator app.
  9. Completion: If all information is entered correctly, the window will close, your withdrawal will begin processing, and the address will be validated.
Tip: Users can save 10% on withdrawal fees by paying with NKYC. Activate this option by enabling "Pay Withdraw Fees in NKYC" in your account settings.

Following these steps ensures a secure and efficient withdrawal experience on Nonkyc.io.

If a withdrawal from your Nonkyc.io account has not been received, is stuck in one of the initial processing stages, or is repeatedly canceled, there are a few steps you can take before contacting support.

Withdrawal Stages and Troubleshooting:

  1. Validating: The withdrawal request is under validation by the exchange's system. Possible issues: a restriction on your account is preventing withdrawal; a high-risk asset you recently deposited has not received sufficient confirmations.
  2. Processing: Once validated, the asset is processed for withdrawal. Possible issues: an error that requires administrator review; the withdrawal exceeds the "Fast Withdraw Maximum Amount."
  3. Processed: The withdrawal has been sent to the network but is awaiting network confirmation. Possible issue: the transaction failed to be accepted or confirmed by the network.
  4. Confirmed: The withdrawal is successfully confirmed by the network and has been sent to the destination address.
If stuck for over 10 minutes at stage 1, 2, or 3 — open a support ticket.

Common Causes of Withdrawal Cancellations: If every withdrawal attempt is canceled shortly after submission, check the withdrawal status notes for errors. The most common reasons for automatic cancellations are:

  • Insufficient Funds: The current withdrawal fee is not covered by your available balance.
  • Negative Balance: Overdraws from recent trades or invalid deposits can create a negative balance in your account.

Resolving these issues will allow your withdrawal to proceed smoothly. For additional assistance, contact Nonkyc.io support at https://nonkyc.at/support.

Grid Bots

Imagine a fence around the price: a lowest price and a highest price. Inside the fence the robot builds a ladder of small orders — buy orders on the steps below the current price, sell orders on the steps above it.

Every time the price drops one step, the robot buys a little. Every time it climbs one step, the robot sells what it bought one step lower. Buy low, sell a bit higher, pocket the difference — again and again, day and night. Each finished buy-then-sell is called a closed pair, and its profit is added to your balance immediately. The robot does not predict anything. It just reacts — that is its whole trick.

This is not an always-win game. Here is the honest picture:

  • The bot wins when the price wobbles up and down inside your fence. Sideways, choppy markets are its favourite weather.
  • The bot waits when the price leaves the fence. Below the fence it sits holding the coins it bought (worth less on paper for now). Above the fence it has sold everything and holds your profit — but it misses any further ride up.
  • You can lose. If the price crashes far below your fence and never comes back, the coins the bot bought are worth less than it paid. That paper loss becomes a real loss if you sell.
A grid bot is a tool, not a promise. It can make money when the price bounces around, and it can lose money when the price runs away. Crypto has no guarantees and no warranty — nobody refunds a trade that went against you. Never put in money you cannot afford to lose. You are always the one responsible for your bot.

Every trade the bot makes pays your normal trading fee (0.2% for most accounts, less with fee tiers). A closed pair is two trades — one buy, one sell — so a full round trip costs about 0.40%. Every profit number you see already includes fees.

That means the steps of your ladder must be further apart than 0.40%, or every single pair would lose money on fees. The create form checks this for you and simply refuses a grid that cannot pay for itself — the live preview always shows your step size next to that break-even line.

On any market with the Grid Bot tab, choose Simple mode, type how much you want to invest (in the quote currency, e.g. USDT), and press Create. That is genuinely all.

The exchange picks the fence and the ladder for you: a wide, patient setup built around the current price. Wide on purpose — a beginner's bot should survive a big swing, not die in its first week. Expect fewer fills than an aggressive setup, and expect it to keep quietly working through storms.

Easy bots wear a small EASY tag everywhere. You can add a stop-loss or take-profit to one later with Edit — Easy only keeps the first form simple.

Price mode. Arithmetic means equal spacing: every step is the same amount apart (e.g. every 500 USDT). Simple and right for most fences. Geometric means equal percentage: every step is the same percent apart (e.g. every 1.5%), so near the bottom of a wide fence the steps sit closer together and near the top further apart — every step "feels" the same size to the market. Rule of thumb: fence narrower than about ±10%? Arithmetic. Much wider? Consider geometric.

Lower price & Upper price — the fence. The lowest and highest price your robot works inside. Below the lower price it stops buying (out of steps); above the upper price it has sold everything it bought. A wide fence survives big moves, but steps are further apart, so fewer fills. A narrow fence fills often, but the price escapes it more easily. Put the current price roughly in the middle unless you have a strong opinion about direction. Not sure where to put it? The Last 7 days / Last 30 days buttons under the two price fields fill the fence with the lowest and highest price the market actually traded in that window — a starting point read off the real chart, not a guess. Adjust it afterwards as you like.

Number of grids — the steps of the ladder. How many steps the fence is cut into. Your step size is the fence width divided by this number — it is the single most important number of your bot. More grids: smaller steps, more fills, smaller profit per fill. Fewer grids: bigger steps, rarer fills, bigger profit per fill. Steps must stay above the ~0.40% round-trip fee floor — the preview shows exactly where you stand.

Investment — what actually happens to your money. You invest in the quote currency (e.g. USDT). Part is reserved for the buy orders waiting on the lower steps. Part is spent immediately on the starting inventory — the coins the sell steps above the price need. The robot buys those once when it starts (the short arming phase). Everything sits as ordinary open orders in your own account — nothing is held in escrow, and stopping the bot releases it all back to you.

Trigger price — start later, not now. Optional. "Do not start until the price reaches X." The bot sits in Pending, holding no orders and no funds, and springs to life when the price touches your trigger. Whether that means "on the way up" or "on the way down" is decided automatically from where the price is when you create the bot. While a bot is still Pending you can change the trigger with Edit. Once it fires, it is spent — it cannot be changed afterwards.

Stop-loss — the emergency exit below. Optional. A price below your fence. If the market falls that far, the robot stops itself: it cancels all its orders, and — if you ticked the "Sell my … back when the bot stops" box — also sells the coins it is holding back to quote at the market price, so the damage stops there. It must sit below the fence and below the current price — inside the fence it would fire on a perfectly normal step. The form checks this for you.

Take-profit — the finish line above. Optional. A price above your fence. If the market climbs that far, the robot declares victory and stops, with all its profit banked. Must sit above the fence and above the current price.

The live preview. While you type, the server shows the exact ladder your plan would build: every price level, the step size against the 0.40% break-even, how much cash your steps reserve and how much starting inventory the bot buys. If the preview refuses your plan, the Create button would refuse it too — it is the same judge. Read it before you press Create.

Normally, when the price climbs out the top of your fence, the bot has sold everything it bought and simply waits — nothing fills until the price comes back. Trailing up (a checkbox under Advanced when you create a bot, and in Edit afterwards) changes that: each time the price breaks above the top of the fence, the fence moves up one step to follow it. The lowest step is dropped, one new step is added above the top, and the ladder stays exactly the same size.

Only the two edge steps change hands: the buy waiting at the dropped bottom step is cancelled, and a new buy is placed on the step just vacated under the new top. Every other order stays exactly where it was — the bot never tears its ladder down to move it. The new buy is paid for out of the profit the climb just banked; if you have withdrawn that money, the bot simply keeps trying that one step on later passes until it can afford it.

The optional trailing cap is a ceiling: the fence never follows above that price — it parks there and behaves like a normal fixed fence. The cap does not stop the bot (that is what take-profit is for; a take-profit always outranks the trail). Two honest warnings: the fence only trails up, never back down — after a rally-then-crash the price can be left below the moved fence, holding coins bought on the way; and each step up buys slightly higher than the last, so trailing works best in a market you expect to grind upward, not spike and collapse.

  • Fills — how many closed pairs the bot has completed.
  • Grid Profit (booked) — money already yours, sitting in your balance. Nobody can take it back.
  • Unrealized — the paper value of the coins the bot is currently holding, at the last traded price. It moves with the market and only becomes real when those coins are sold.
  • Total PnL = booked + unrealized. This is the honest number: it CAN be red while booked is green — that means the market moved against the coins the bot holds, and the bot is waiting.
One bounce in numbers: buy 0.001 coin at 98,000, the price climbs one step, sell at 99,000. Gross: +1.00 USDT. Fees on both trades: about 0.39 USDT. Booked into your balance: +0.61 USDT. Now imagine that happening many times a day in a wobbly market.

What the statuses mean:

  • Pending — waiting for your trigger price. Holds nothing yet.
  • Arming — buying its starting coins. Takes moments.
  • Running — the ladder is live and trading.
  • Paused — orders withdrawn, funds released, settings kept. Resume any time.
  • Stopping — winding down on your command.
  • Stopped / Failed — finished. The row keeps its history; hover it to see the reason.

Every button, explained:

  • Pause — withdraw the orders, free the funds, keep the settings. Resume rebuilds the ladder.
  • Edit — change the stop-loss and take-profit of a live bot, the trigger while it is still Pending, whether an automatic stop (a stop-loss or take-profit firing) sells the held coins back or keeps them, and the Trailing up switch and its cap. Changing the fence or the steps themselves needs a fresh ladder — the Change grid… link inside Edit stops this bot (your coins stay yours) and reopens the create form pre-filled with its settings for you to adjust.
  • Stop · keep — cancel every order; whatever coins the bot holds stay in your wallet exactly as they are.
  • Sell all — cancel every order AND sell the bot's holdings back to quote at the market price, right away. Turns paper PnL into real PnL. Cannot be undone.
  • Details — open this bot's own page: its numbers, the orders resting on the book right now, its fill history, and the grid ladder with every level and where the price sits in it. Available for finished bots too.
  • Trade — jump to the bot's market page.
  • Running filter and Show Stopped — filter your list. Export CSV — download all your bots and their numbers as a spreadsheet.

"Sit back and wait" — the patient setup. A wide fence (about ±10–15% around the price) with moderate steps (1–1.5% apart). This is what Easy Mode builds for you. Fills come slowly — sometimes days apart in quiet markets. Big swings stay inside the fence, so the bot rarely needs your attention. Perfect if you want to check in once a week and let the market chop away.

The aggressive setup — many fills, more babysitting. A narrow fence (±1–3%) with steps close to the fee floor (0.5–0.8%). Advanced Mode only. Fills can come many times a day — each one small, but they add up in chop. The flip side: the price escapes a narrow fence easily, and when it does the bot just waits. Have a plan ready: move the fence (Edit → Change grid…), stop and keep, or sell all. An aggressive bot deserves a stop-loss.

  • Patient (what Easy Mode builds) — fence ±10–15%, steps 1–1.5%, fills every few days. Survives storms, minimal effort.
  • Middle — fence ±5%, steps 0.7–1%, fills most days. Balanced.
  • Aggressive — fence ±1–3%, steps 0.5–0.8%, fills many per day. Needs watching and a stop-loss.

It happens to every grid bot eventually: the market walks out of the fence, and the remaining orders simply cannot fill until the price comes back. The bot is not broken — it is waiting. Which side the price left on decides how that feels:

  • Above the top. The bot sold its coins on the way up — each sale in profit — and now sits fully in your quote currency. Nothing is losing money; every fill it made is already banked. You are only missing the ride beyond the fence.
  • Below the bottom. The bot bought on the way down and now holds those coins at a paper loss, waiting for the way back. Your booked profit stays yours; the held coins only become a real loss if they are sold.

Your three options, from patient to decisive:

  1. Wait. Markets return to old ranges more often than headlines suggest, and the moment the price re-enters the fence the bot resumes on its own — there is nothing to press. The cost is time: your money idles while it waits.
  2. Move the fence. Open Edit → Change grid… on the bot: it is stopped (your coins stay exactly where they are) and the create form opens pre-filled — set a new range around today's price and re-create. This is the "follow the market" move for when you believe the move is real.
  3. Take the money elsewhere. Stop · keep releases everything as it is; Sell all also converts the held coins back to quote at the market price, right away.

Two tips. If you expect the price to come back to a certain area, create the new bot with a trigger price — it arms itself only when the market returns, and until then it holds nothing. And if your fence is far wider than you meant (say 7,100 – 74,000 when you meant 71,000), a missing digit is the usual culprit — the create preview's Grid spacing is the tell: a spacing ten times bigger than expected means the range is too.

Rule of thumb: a grid bot is a sideways-market tool. When the market is clearly trending away from your fence and you believe the trend, waiting under the old fence just parks your money — move the fence or take it out. The bot will never chase the price on its own.

Straight answers:

  • The price crashes below your fence and stays there. The bot holds coins it bought on the way down, now worth less. Your booked profit stays yours, but the held coins are a paper loss that becomes a real loss if you sell (or your stop-loss sells for you). This is the main way grid bots lose money.
  • The price rockets above the fence. You do not lose money — every pair closed in profit — but the bot sold all its coins on the way up, so you miss the ride beyond the fence.
  • Steps too tight would lose on every fill — the create form refuses these outright, so this one cannot happen here.
  • A dead market fills nothing. No loss, but no profit either — your money just sits reserved while it could work elsewhere.

And the serious part — please actually read it:

  • Crypto prices are volatile and unpredictable. A grid bot reacts; it does not foresee.
  • Past fills say nothing about tomorrow. Leaderboards are reference, not advice.
  • There is no warranty in crypto. No refunds, no guarantees, no insurance on trading outcomes.
  • Nothing here is financial advice. Decide with money you can afford to lose, and stay the pilot: pausing, stopping and selling are always one click away and always your call.
  • The Grid Bot tab on any enabled market's trade page — create and manage bots for that market.
  • Your Grid Bots (Account → Grid Bots) — every bot you own, your totals, best performer, and how much is free to invest.
  • Top Bots — the public leaderboard of the best-earning running bots (10+ closed pairs and positive booked profit to enter). Owners appear under random aliases like "Quiet Falcon #27" — nobody can tell who is who. Rankings are reference, never a promise of future returns.
  • A bot's own page — the Details link on any row of Your Grid Bots. One bot in full: its numbers, the orders it has resting right now, its fill history, and the ladder itself with every price level and where the market sits in it. Stopped bots keep their page, so the history stays readable after the bot has finished.

Copy settings. Every row on Top Bots carries a Copy settings link. It opens that pair's market with the create form pre-filled with the bot's shape — price mode, range and grid count — and nothing else: not the owner's investment, not their balance, not their identity. You choose your own amount and press Create; it is your money and your bot from that moment. Copying a shape does not copy its results.

Grid bots are available on markets carrying the Grid Bot tab. Trading fees follow your account's normal fee tier. Up to 10 live bots per account.

Faucets

A faucet is a pot of coins somebody filled up to give away. It drips: anyone with an account can take one small scoop, wait out that faucet's cooldown, and come back for the next one.

Why would anyone fill a pot for strangers? Projects do it so their coin lands in many real hands — people who hold a coin start caring about it, trading it, talking about it. And some users simply enjoy giving away. Either way the coins you claim are fully yours: hold them, trade them, withdraw them.

No catch: claiming is free. You will never be asked to pay, deposit, or "unlock" anything to claim from a faucet.

Three things, and they are all normal account basics:

  • $5 of value in your account (any coins — this keeps empty throwaway accounts out).
  • A confirmed email.
  • Two-factor authentication switched on.

Then claiming is three clicks:

  1. Open the Faucet page on the website and look for cards marked Ready.
  2. Press Claim on the one you want. Your device runs a short security check — about a second.
  3. Done. The coins land in your balance and the claim appears under "Your claims". That faucet now shows a countdown — every faucet has its own cooldown (every 3, 6, 12 or 24 hours), and the card tells you exactly when it is your turn again.
Claiming lives on the website. The mobile apps show the markets, your wallet and everything else — but the Claim button is web only.

Pressing Claim uses your account's claim slot: for about two minutes the rest of the board locks for you, then it opens again. The page shows the countdown, so you always know when you can go again. Each faucet's own cooldown still applies on top.

The slot is what makes "claim everything at once" impossible — for click-scripts most of all — and it keeps the drip fair: a pot filled for a thousand people should reach a thousand people, not one very fast one. A person browsing card by card barely notices it is there.

When you press Claim, your device quietly solves a tiny puzzle — about a second on a normal phone or laptop. It proves a real device pressed a real button. There is nothing to install, read or type; you only see a short progress bar. The faster an account claims, the slightly harder its puzzles get — a person never notices, a machine hammering the page pays for it.

If the check fails — an older phone, a hiccup, a tab in the background — the card offers Retry claim. The retry uses the same turn, so your two-minute slot is not wasted. Just tap it again.

They arrive within a few seconds: your balance goes up and a line appears under "Your claims" on the faucet page. If a minute passes and there is no line there, the claim did not complete — simply try again once your claim slot reopens.

If it keeps happening on every claim, something is genuinely wrong — open a ticket at nonkyc.io/support and tell us which faucet and roughly what time.

Faucets are for people — one person, one account.

  • Multiple accounts are strictly prohibited and lead to disqualification. This is the oldest faucet rule and it has not changed.
  • Automation is not allowed. Auto-clickers, userscripts, schedulers — claims made by machines do not pay out, and accounts caught automating can be banned from faucets entirely.
Worth saying plainly: a faucet claim is worth a few cents. Running a bot risks the account those cents sit in. Claim like a person — that is the whole point of the feature, and it is also the only way that pays.

Yes — anyone with the balance can. It is instant: no review, no waiting, and no fee — you only fund what you give away.

  1. Press "Create a faucet" on the faucet page.
  2. Choose the coin, the total to give away, the amount per claim, and the cooldown between claims (3, 6, 12 or 24 hours).
  3. Create. Your faucet is live on the page the moment you confirm.

The house rules:

  • Between $5 and $250 of value per faucet, and enough for at least 50 claims — a real pot, not a puddle.
  • Per-coin limits (you can run up to 2 faucets per coin) so no single coin can crowd the page.
  • You cannot claim from your own faucet. Giving away to yourself is not giving away.

Four placements. Prices are in USD; you pay in NKYC at the current rate, and the screen always shows both before you confirm.

  • Featured Faucet — $45/day. The one big pinned card at the top of the page, with your own tagline and link. One slot — when it is yours, it is only yours.
  • Faucet Boost — $18/day. Your faucet placed at the top of the grid, above the crowd. Three slots.
  • Rail Unit — $10/day. A spot on the side rail with your tagline and link. Two slots.
  • Quest Campaign. You pay per verified action a user completes — see the quest question below.

Time periods: 1, 2 or 3 days cost the plain day rate. 7 days cost 6× the day rate (one day free) and 30 days cost 23× (a whole week free). Minimum order is $10.

  1. Open the Faucet page and press "Promote your coin".
  2. Pick your coin, the placement and the period. Featured and Rail placements take a tagline and a link; quest campaigns take the number of each quest type.
  3. Read the price box. It shows the live cost in USD and NKYC, and your promotion budget (see the 2× rule below). Everything in that box is calculated by the exchange at that moment — what you see is exactly what you are charged.
  4. Press "Book placement". The NKYC is taken from your balance and the order goes to review.

Promotion on this page is earned by giving coins away. Whatever value you have put into your own coin's faucets in the last 30 days sets your budget: you may spend up to twice that on placements. Fill $100 of faucets → up to $200 of promotion. Cash alone buys nothing here — that is deliberate, and it is what keeps this page from becoming a billboard of empty pots.

  • It is a running budget: booking a placement spends it, funding faucets refills it.
  • Your coin needs a live faucet with claims left before it can be promoted — an advertisement for an empty pot helps nobody.
  • Funding is valued carefully: at the lower of what it was worth when you funded and what it is worth today. A price spike cannot inflate your budget.
  • If your coin currently has no market price, your faucets cannot be valued, so your budget shows $0 until it trades again.

If an order is over your budget, the screen tells you the exact dollar amount of faucets to fund first — no guessing.

Because a human checks every order first — the placement, the tagline, the link. Nothing on this page goes live just because it was paid for.

  • Approved — your slot is scheduled and runs for the booked window.
  • Changes requested — you get a note telling you exactly what to fix.
  • Rejected — you get the reason, and the full amount is refunded automatically.
Your money is safe while you wait: it sits held at the exchange, and a rejection refunds 100% of it without you having to ask.

There is no verification paperwork — anyone may promote any listed coin. What keeps it honest is money: the $10 minimum, the 2× give-to-get budget, and the human review on every order.

One thing to know: the link you submit is compared against the coin's official website on record. A different domain is not automatically refused, but it gets a much closer look in review — and anything misleading is rejected (and refunded).

A quest campaign pays users to do a small social thing for your coin. You buy a number of completions, the faucet page shows them as tasks, and each time somebody finishes one they are paid and you are billed — once, for that person, for that task.

Three quests. That is the whole list:

  • Follow you on X — $0.01.
  • Join your Telegram — $0.01.
  • Like a post on X — $0.01.

You give us the link for each one you buy — your X profile, your Telegram invite, the post you want liked. A quest with nowhere to send people is not a task, so we will not sell you one.

Is it checked? No, and we would rather say so than pretend. These all live on someone else’s platform — we cannot query them, and a follow can be undone the minute after it is paid for. A user opens your link, presses submit, and is paid straight away. What bounds your spend is not verification, it is arithmetic: one reward per person per quest, never more completions than you bought, and nothing at all once the campaign ends. At a penny a completion that is a better trade than a review queue, and you are told plainly rather than sold a check that is not happening.

The rules:

  • Campaign minimum is $10. Your price is the completions you buy, added up — $10 buys a thousand of them. If your order comes to less than that, $10 is what a campaign costs.
  • A campaign runs for 30 days, or until its completions are gone — whichever comes first.
  • One reward per person per quest. Somebody who follows, unfollows and follows again is paid once.
  • You cannot complete your own campaign.
  • You can ask us to end a campaign early at any time. The completions nobody claimed are refunded; the ones already paid out are not.

Rewards are paid to users in NKYC at the rate shown, straight from the campaign you funded. Like every placement, a campaign is reviewed before it goes live, and a rejection refunds you in full.

Account Recovery

If you've forgotten your Nonkyc.io account password, follow these steps to recover access.

  1. Access Password Recovery: On the Nonkyc.io login page, click the "Forgot your password?" link.
  2. Enter Registered Email: You will be redirected to the password recovery page, where you should enter the email associated with your account.
  3. Enter 2FA Code: After submitting your email, a prompt will appear requesting your current 2FA code.
  4. Check Email for Reset Link: Once the 2FA code is entered, a password reset email will be sent to you.
  5. Open Reset Link: In the email, click on "Update Password" or use the provided link.
  6. Set New Password: A new tab will open, allowing you to enter and confirm a new password for your account.
  7. Confirm Password Update: Your new password is now set.
Heads up: To keep your account secure, consider storing login details in a secure location or using a password manager. Note that a 24-hour withdrawal lock will apply following a password reset.

For assistance, visit https://nonkyc.at/support.

If you've lost access to or forgotten the email associated with your Nonkyc.io account, follow these steps to regain access.

  1. Contact Your Email Provider: First, try to recover access by reaching out to the provider of the email account used to log in to Nonkyc.io.
  2. Contact Nonkyc.io Support: If you cannot regain access to your email, contact us at [email protected] with a detailed explanation of your situation. Our support team will assist you with the next steps.
Security tip: If you receive an unexpected password reset email, do not interact with it and take immediate action to secure your account.

For further support, visit https://nonkyc.at/support.

If you've lost access to your 2FA device or app, you can request a 2FA reset to regain access to your Nonkyc.io account. Resetting 2FA should be a last resort if you cannot recover your 2FA using the authenticator. We recommend contacting your authenticator provider or researching recovery options before proceeding.

Steps to Request a 2FA Reset:

  1. Visit the 2FA Help Page: Go to https://nonkyc.at/twofactorhelp.
  2. Review Troubleshooting Tips: The page includes troubleshooting guidance and the 2FA reset request form below.
  3. Submit 2FA Reset Request: Enter your email and password, then click "Continue Reset."
  4. Verify with Email PIN: A PIN code will be sent to your email. Enter this code to proceed.
  5. Verify Recent Deposit: You'll be prompted to select a recent deposit made to your account as an additional verification step.
  6. Submit for Review: Once completed, your reset request will be submitted for review. Note: Due to the sensitive nature of 2FA resets, reviews take at least 24 hours.
  7. Check for Email Notification: After the review, you will receive an email indicating whether your request was approved or denied. If approved, 2FA will be reset, allowing you to log in and set up a new 2FA.
Security tip: If you receive an unsolicited 2FA reset email, do not interact with it and take steps to secure your account immediately. A 24-hour withdrawal lock will be in place following a 2FA reset.

For further support, contact us at [email protected] or visit https://nonkyc.at/support.

Account Issues

Account restrictions may be applied due to suspicious or potentially fraudulent activity, or during an active investigation. If you are unable to trade or withdraw, please contact Nonkyc.io support by opening a support ticket at https://nonkyc.at/support for assistance.

More information can be found here: https://nonkyc.at/legal/aml.

If you suspect that stolen funds have been deposited to Nonkyc.io, please open a support ticket on https://nonkyc.at/support and include detailed information and proof of the situation. Upon receiving your submission, we will investigate, verify the suspicion, and take any necessary actions.

To obtain information regarding an account linked to stolen funds, an official police report filed with your local authorities is required. Once this report is provided, we will share relevant details, including account and address information.

Please note that Nonkyc.io is not liable for any stolen funds that have already been withdrawn from the exchange.

More information can be found here: https://nonkyc.at/legal/aml.

As outlined in the terms of service, maintaining the security of your Nonkyc.io account is your responsibility. If you believe your account has been hacked, please open a support ticket on https://nonkyc.at/support with a detailed description of the situation.

If you are unable to log in to submit a ticket, please email us at [email protected] from the registered email address associated with your account. Our team will assist you with the necessary steps to secure your account.

Support and Developers

Our dedicated support team is available 24/7 to assist with any issues. All registered users can submit a support ticket at any time, and our team responds within 12 hours of submission. Please note that support for exchange-related issues is provided exclusively through support tickets. The Nonkyc.io team will never reach out via direct messages or ask for sensitive information like your email or password.

Steps to Open and Manage a Support Ticket:

  1. Visit the Support Center: Go to https://nonkyc.at/account/support.
  2. Create a New Ticket: Click "Create a New Ticket" to open a support form.
  3. Select the Issue Category: Choose the category that best fits your issue from the drop-down menu. For deposit or withdrawal issues, please also select the specific asset involved to expedite assistance.
  4. Describe the Issue: In the description box, provide as much detail as possible about the problem.
  5. Submit the Ticket: Once complete, click "Submit New Ticket." Our support team will review and respond promptly.

Managing Your Ticket: To add attachments or respond to the ticket, click on the ticket ID, which will redirect you to the ticket page. Use the "Browse for file..." button to attach any relevant files, and press "Reply" to submit additional information.

Security: NonKYC support will never DM you or ask for your password or email by message. Support is only ever through the ticket system.

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